Service close to our customers

Prior to the very first delivery of BERICAP closures, our technical service experts evaluate the production site. They conduct detailed measurements of the bottle neck in order to check if the neck fulfills the requirements and if the BERICAP closure is going to fit the neck. They also check the capper, the chuck, especially the grippers as well as sorter and chutes and – if necessary – consult the machine supplier. What follows is a test with one box of closures. Only if this is successful, longer test phases (first one to two hours, then on whole shift) will follow.

Thanks to our vast know-how from successful projects around the world, we are able to give insights and best practice cases. In order to be as close to our customers as possible, our technical service staff develops a close relationship to the key players at the plants and is ready for emergency visits by any time. We also provide our know-how to the technical marketing during their project management by undertaking line evaluations as well as trials and product testing in our own labs. BERICAP experts furthermore support the evolution of capping technologies.